Hosted Applications

Net4 provides on demand, secure, Pay as you go hosted SaaS applications on highly scalable and redundant platform

Hosted Contact Center

Net4's hosted call center solutions offer all the features, utilities and hardware/ software that are required to run a customer service outfit. Our hosted call center solutions comes with pay-as-you-go plans that eliminates the need to purchase prohibitively expensive hardware and offer all the major tools such as ACD, WFM, IVR, and unified messaging. Simple, flexible and cost effective hosted call center solutions with rapid deployment and suitable for businesses of all sizes.


Hosted Contact Center - Prices & Packages

No. of Users Price
5 Rs.11,250
10 Rs. 21,375
25 Rs. 50,766
50 Rs. 96,455
100 Rs.1,83,264
200 Rs. 3,48,202
500 Rs.8,26,979
Additional Admin User* Rs.2,500

*All packs come with 1 admin user by default

  • Hosted IT solutions reduce the burden of redundant systems, maintenance and upgrades, while centralized IT setups enable high uptime.
  • By enabling Hosted IT solutions a company can save as much as 41% on Capex in five years* against on-premise solutions and set-ups.
  • End-users get the freedom to purchase only the required modules and bring down the total cost of ownership considerably.
  • On-demand contact center solutions not only help improve the customer experience but also help organizations improve efficiency and reduce turn-around time & costs.
  • Ease of provisioning and managing multi-site and remote agents
  • Pay-as-you-go pricing
  • Ability to purchase only modules you need
  • Reduced time to market
  • No capital investments
  • Reduced system maintenance and management costs
  • Access to latest technology
  • High availability
The offering provides
  • The best communication solution
  • Requires minimal customization.
  • Includes a complete communication suite provided over the internet as Software-as- a-Service (SaaS).
  • Allows companies to outsource their call center technology infrastructure while maintaining complete control over their resources and operations.
Hosted CC is a cost-effective way to obtain a hosted contact centre with
  • Minimum start up costs
  • No expensive capital outlay
It enables businesses of all sizes to
  • Move away from high frontend expenditures
  • Have a more manageable operational expenditure approach
Comprehensive Features


Clients
  • Apollo Wipro HCL ICICI Bank Reliance
  • Sify news NDTV Punjab National Bank Indian Navy
  • World Health Organization India Today RANBAXY